Skip to content



Digital help for illness, pain and other medical problems via cell phone

Russia's invasion of Ukraine has had catastrophic consequences. And as the situation worsens, so does the need for assistance - from immediate help on the ground to help for those fleeing to neighboring countries. With fighting still taking place in Ukraine, it is difficult to determine the full level of medical needs. Humanitarian access is expected to be impeded and medical supply routes disrupted, which is critical to medical care in the besieged country. As the leading provider of telemedicine services in Switzerland, we believe in using telemedicine to address the shortage of medical personnel.

MiSANTO offers the possibility to consult a doctor online or by phone. This gives you access to medical help at any time, even if you are physically unable to see a doctor.

Are you fleeing war or directly affected and suffering from pain or illness? Contact us at any time!  

Telemedicine consultations via app are for those who are still in Ukraine.

We are at your disposal for telemedical assistance


Download the MiSANTO app and use the symptom checker yourself. If necessary, switch to the chat to contact one of our doctors directly.

Download app

App only available in German language.


Dial the phone number below and speak with one of our physicians immediately.

+41 840 005 144

Anonymous calls cannot be accepted.


Write an e-mail to our medical team in which you describe your complaints or those of your relatives. You will receive an answer as soon as possible.

Intercom chat

Click on the chat icon at the bottom right and enter a message. A doctor from our team will get back to you immediately and help you telemedically.

You want to help or you are interested in our project "MiSANTO helps Ukraine"?

MiSANTO offers not only a service for Ukrainians and refugees. Read more about our project "MiSANTO helps Ukraine" and how you can support us here.

We support

Swiss health care from MiSANTO - your health in your pocket - to support Ukraine.


The MiSANTO app supports you with many health problems and helps you find the best treatment. Analyze symptoms quickly and conveniently via app, consult a doctor via chat and manage findings and other medical documents centrally.

The MiSANTO app is available for Android and iOS.



Prof. Dr. med. Thomas Krech
Swiss Tele-Health Center (STHC)
Bahnhofplatz 68
CH-8500 Frauenfeld

Phone: 0840 005 800
Mobile: +41 79 267 59 08

UID: CHE-402.645.380
ZSR number STHC: F885820
GLN STHC: 7601002742900

ZSR number Prof. Dr. med. Thomas Krech: K285320

IBAN: CH29 0023 9239 1097 1201 B

Data and information on this website have been compiled carefully and according to the latest state of knowledge. However, no guarantee can be given as to the accuracy and/or completeness of the data given here. We reserve the right to make changes at any time.